Terms & Conditions – CapoSino

Terms & Conditions

Welcome to CapoSino casino — before placing a single bet or claiming any promotional offer, every player is strongly encouraged to read and understand the Terms & Conditions outlined below. These rules govern the relationship between CapoSino and its registered members and apply to all gaming activity, bonus claims, deposits, and withdrawals on the platform.

By creating an account and using the site, players agree to be bound by these terms in their entirety. CapoSino reserves the right to update or amend any section of these terms at any time. Continued use of the platform following any update constitutes acceptance of the revised terms.

1. Eligibility and Account Registration

To register and play at CapoSino, players must meet the following eligibility requirements:

• Be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher.
• Not be a resident of any restricted or prohibited country as defined by CapoSino’s licensing authority.
• Register only one personal account. Duplicate accounts are strictly prohibited and may result in permanent suspension.
• Provide accurate, truthful, and up-to-date personal information during registration.
• Not be a current employee, contractor, or affiliate of CapoSino or any of its associated companies.

CapoSino reserves the right to request identity verification documents at any time. Players who fail to provide valid documentation within the timeframe requested may have their accounts suspended and pending withdrawals placed on hold until verification is complete.

2. Account Security and Responsibility

Each registered player is solely responsible for maintaining the confidentiality of their login credentials. Sharing account access with third parties is prohibited. Any activity conducted through a player’s account is considered the responsibility of the account holder, regardless of whether it was carried out by the registered player or a third party.

If a player suspects unauthorized access to their account, they must contact CapoSino’s customer support team immediately. CapoSino will not be held liable for losses resulting from unauthorized access where the player has failed to take adequate security precautions.

3. Deposits and Payment Methods

CapoSino accepts a variety of payment methods for deposits, including major credit and debit cards, e-wallets, and bank transfers. All transactions are processed in euros (€). The minimum deposit amount is €10 unless otherwise stated in a specific promotion.

Deposits are generally credited to player accounts instantly or within a few minutes. In cases where a deposit does not appear in the account balance within 30 minutes, players should contact support with transaction confirmation details.

CapoSino does not accept deposits made on behalf of another person. All funds deposited must originate from a payment method registered in the player’s own name.

4. Withdrawals and Verification

Withdrawal requests are subject to the following conditions:

• Players must complete the KYC (Know Your Customer) verification process before any withdrawal is processed.
• The minimum withdrawal amount is €20.
• Withdrawals are processed to the same payment method used for the most recent deposit, where possible.
• Processing times vary by method: e-wallets typically within 24 hours; cards and bank transfers within 3–5 business days.
• CapoSino reserves the right to request additional documentation for large withdrawals above €5,000.

Any bonus-derived winnings are subject to wagering requirements before withdrawal eligibility is granted (see Section 6).

5. Bonus Eligibility and General Promotion Rules

All bonuses and promotional offers at CapoSino are subject to specific terms. The following general rules apply across all promotions:

• Bonuses are available to eligible players only. Players using VPNs or operating from restricted territories are not eligible.
• Each promotion is limited to one per household, IP address, and device unless stated otherwise.
• CapoSino reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses cannot be transferred, exchanged for cash, or redeemed in any form other than as specified in the offer details.
• In the event of a dispute regarding a bonus, CapoSino’s decision is final.

6. Wagering Requirements

Wagering requirements specify how many times a player must wager a bonus amount before it can be converted to withdrawable cash. At CapoSino, the standard wagering requirement is 35x the bonus amount unless a specific promotion states otherwise.

Example: A player receives a €100 bonus with a 35x wagering requirement. The player must wager €3,500 in total before the bonus funds become withdrawable.

Important wagering considerations:

Bets exceeding the maximum allowed stake while wagering bonus funds may result in the bonus and associated winnings being voided.

7. Responsible Gambling

CapoSino is committed to promoting responsible gambling across all its operations. Players experiencing gambling-related difficulties are encouraged to make use of the following tools available within their account settings:

• Deposit Limits — Set daily, weekly, or monthly caps on deposits.
• Loss Limits — Restrict the maximum amount that can be lost within a defined period.
• Session Limits — Set a time cap on individual gaming sessions.
• Self-Exclusion — Temporarily or permanently exclude yourself from the platform.
• Reality Check — Receive periodic reminders of time spent gambling.

CapoSino also partners with responsible gambling organizations and encourages players to seek help when needed. Resources such as GamCare, BeGambleAware, and Gambling Therapy are available to those who need support.

8. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure, forfeiture of balances, and reporting to relevant authorities:

• Fraudulent activity of any kind, including the use of stolen payment methods.
• Collusion with other players during live or multiplayer games.
• Use of automated software, bots, or scripts to gain an unfair advantage.
• Abuse of bonuses through coordinated betting patterns or arbitrage strategies.
• Opening multiple accounts to claim bonuses more than once.
• Money laundering or any attempt to use CapoSino for illicit financial transactions.

9. Intellectual Property

All content on the CapoSino platform, including but not limited to game graphics, logos, text, software, and design elements, is the intellectual property of CapoSino or its licensed providers. Reproducing, distributing, or using any content without explicit written permission is strictly prohibited.

10. Privacy and Data Protection

CapoSino collects and processes personal data in accordance with applicable data protection laws. Player data is used exclusively for account management, identity verification, regulatory compliance, and the improvement of services. CapoSino will never sell player data to third parties for marketing purposes.

Players have the right to access, correct, and request deletion of their personal data at any time by contacting the customer support team.

11. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of the jurisdiction in which CapoSino holds its gaming license. In the event of a dispute, players are first encouraged to contact CapoSino’s support team to resolve the matter informally.

If a resolution cannot be reached internally, players may escalate the complaint to the relevant licensing authority or approved Alternative Dispute Resolution (ADR) body. CapoSino commits to cooperating fully with any formally filed dispute.

12. Changes to Terms

CapoSino reserves the right to revise these Terms & Conditions at any time. Players will be notified of significant changes via email or an in-platform notification. It is the player’s responsibility to review the current terms before participating in any activity on the platform.

For questions regarding any of the above terms, contact the CapoSino support team via live chat or email. Support is available 24 hours a day, 7 days a week.